L'Occitane en Provence in San Marcos, TX Closed now

Reviews about L'Occitane en Provence

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  November 14, 2019, by Lee Aran
  Okay. I went this Loccitane at San Marcos Premium outlet on 12/27/2012. I bought several item and Immortelle Brightening Moisture cream was one of them. It was 58$ original and I got it for 29$. I thought it was a great deal, and that was the reason why I got this cream. Well, until I came back and opened up the package. So when you open up the paper box and open the metal lid of the cream, new cream should have a aluminum foil completely cover the top (like you see any new cosmetic product. ) When I open my cream, one little part of the foil was opened, and I found almost 1/5 of the cream was gone. It obviously has a deep hole made by finger came in. LIKE SOMEONE OPENED THE FOIL, SNEAK IN THEIR FINGER ONTO THE CREAM AND DIG THE CREAM OUT INTENTIONALLY. I felt disgusting. Someone who work (or really bad customer.. but who the heck has time to open the new box, steal the cream with all the eyes of sales person?) must stole it and just cover it as like a new cream. I wish I could go to the store, show the cream and get exchange or refund(even though they have stupid FINAL SALE POLICY.) I am just living over 200 miles away from the store, writing this review is the best thing I can do right now. Too bad, I Loccitane was one of my favorite cosmetic brand. Now not anymore...
• ★ ★ ★ ★ ★

  June 28, 2019, by mary alice horne
  Always an ABSOLUTE MUST store to visit at San Marcos. Be prepared to go over budget! My husband usually waits outside or I ask him to go to another store. And I always pick up his favorite shower gel and soaps (if they have them). The associates working in the store are very knowledgeable and helpful.